F.A.Q

Yes, we have a professional design team to help our customer to create their product or improve their design. We need sufficient communication before design to understand your intention.

Please send us drawings in IGS,DWG, STEP file, etc. Detailed PDF together wil e great. If you have any requirements, please remark. Wecould provide professional advice for your refer-ence. The sample will be okay if no drawings, theen we will build and send you a clear and concise drawing to confirm before the quote. Meanwhile, we will keep our promise about the confidentiality of the drawing.

Yes, we have assmebly line, so you can finish the production line of your product as the last step in our factory.

Yes we offer free sample but do not afford the shipping cost.

You paid the mould so it all belong to you forever, and we will give lifelong maintenance. If necessary, you can take this mould back.

We have an independent quality department to check every step by IQC, IPQC, OQC.If there are any defective items we willl take corrective action to ensure the elimination of the root cause of defects. When you get the goods and find there is a defect after check. We promise to accept your asked return at our cost or provide replacement free.

Normall,it takes 20-60 business days for the mold, then we will send you T1 sample for approval. And 15-30 business days for mass production.

The free sample or small order is usually sent by TNT,FEDEX,UPS,etc,and the big order is sent by air or sea after clients confirm.